Marks & Spencer ousts fashion boss

Image copyright Getty Images

Marks & Spencer has ousted its clothing and home boss, Jill McDonald, who spent two years attempting to turn around the struggling division.

Chief executive Steve Rowe will take over from Ms McDonald in the short term.

He said the firm needed to “address long-standing issues in our clothing and home supply chain around availability and flow of product”.

  • Ebook(r) Reveals Step By Step How To Own A Profitable Medical Transcription Business At Home
  • Online roulette is a computer game that distributes numbers evenly over a period of time.
  • Are you frustrated that your expensive karoke player does not let you play.
  • Control your life and unlock the secret of natural system in removing your stretch marks.
  • Step by step details on everything you need to know about the fashion industry.
  • How to whiten your skin easily, naturally and forever.
  • Learn how you can easily create mobile apps to generate passive income.
  • Helps You To Lose Weight In Just Four Weeks Without Strict Dieting And Exercise.
  • The secret natural remedy that hair color companies don't want you to know.
  • Cure Yeast Infection Perminently. Holistic Treatment Without Drugs.
  • ApeSurvival is all about survival and self-defense products, tips and news.
  • Put small animated peel image at the top corner right or left on webpage
  • Get started in the fashion industry Start a new career or second income
  • Make Money Online With This Pre-Loaded Wordpress eBook Store.
  • Discover One Weird Trick That Forces Your Body To Eliminate Hemorrhoids In 48 Hours
  • The Best RSS Autoblog Tool For Blogger Blogspot Blog.
  • This Affiliate System Will Have You Raking In Massive Commissions From Affiliate Marketing.
  • Reveals 1 Unusual Tip To Eliminate Excessive Sweating Forever In 48 Hours
  • Dont Let Social Anxiety Control Your Life Any Longer. Start Living.
  •  

    Ms McDonald had previous senior roles at Halfords and McDonald’s.

    “Her lack of skill in clothes buying and supply chain appears to be the problem. But then the problem existed before she joined, didn’t it?” Global Data retail analyst Maureen Hinton tweeted.

    Ms McDonald joined Marks & Spencer in autumn 2017 as it began a major turnaround plan, which has seen it shut stores and revamp its management.

    Jill McDonald’s appointment came as a surprise.

    The former boss of Halfords had been parachuted into one of the trickiest jobs in retail with no fashion experience.

    We were told she’d been hired for her “first-class customer knowledge” and experience in running high-achieving teams. In the end, that wasn’t enough.


     

    Marks & Spencer still hasn’t fixed the basics when it comes to its all-important clothing business.

    Availability, for instance, is still a big issue. It’s clear she hasn’t been able to move quickly enough to tackle its long-running problems.

    Now chief executive Steve Rowe has taken direct control of this division again until a successor can be found.

    Despite the turnaround plan, profits have continued to fall, and Mr Rowe said this week that it had been a “troubled year” for the company’s vital clothing and home division.

    At the firm’s annual general meeting on Tuesday he listed major failures, including not buying enough jeans for a February promotion.

  • Online roulette is a computer game that distributes numbers evenly over a period of time.
  • Are you frustrated that your expensive karoke player does not let you play.
  • Ebook(r) Reveals Step By Step How To Own A Profitable Medical Transcription Business At Home
  • Step by step details on everything you need to know about the fashion industry.
  • Control your life and unlock the secret of natural system in removing your stretch marks.
  • Reveals 1 Unusual Tip To Eliminate Excessive Sweating Forever In 48 Hours
  • Build a free viral email list on autopilot and make thousands of others do it for you.
  • The Latest Boat Design Software Start building your dream Boat In 5 Mins
  • Cure Yeast Infection Perminently. Holistic Treatment Without Drugs.
  • Know how to eliminate bacterial vaginosis forever in 72 hour.
  • A Truly Unique Extract Of The Greatest Methodologies For Keeping The Body And Mind Young And Agile.
  • Put small animated peel image at the top corner right or left on webpage
  • Become A Certified Usui Reiki Healing Master With The Latest Reiki Certification Program.
  • Tips, tricks and real life experiences from a young breast cancer survivor.
  •  

    “That led to us having some of the worst availability in casual trousers I’ve seen in my life,” he said.

    However, he also said clothing ranges had improved in terms of fit, style and value.

    “Further work [is needed] on getting size ratios correct, making sure we reduce the number of lines we’re running [and] concentrating on the big lines that we’re famous for across the UK,” he added.

    Notable omission

    Mr Rowe said Marks & Spencer had developed a strong team in clothing, praising Jill Stanton, women’s and children’s director, and Wes Taylor, the menswear director, who were both hired in 2018.

    However, he did not mention Ms McDonald’s name.

    After several failed re-launches over the past decade, the 135-year-old M&S is facing challenges to its clothing business from fast-fashion chains such as Zara and H&M.

    In May M&S reported its third drop in annual profit in a row, and a 1.6% fall in clothing and home like-for-like sales. Its shares are down 30% from a year ago.

    Announcing Ms McDonald’s departure from the business, Mr Rowe said she had “recruited a talented team, improved the quality and style of product and set a clear direction for the business to attract a younger family age customer”.

    Uphill struggle

    Ms Hinton told the BBC that Marks & Spencer clothing had been losing market share for years, so whoever takes the division on next “faces a real challenge”.

    “Even those before [Ms McDonald] with a strong clothing background could not attract back shoppers who have deserted it for other retailers and brands that have far more enticing ranges and stores,” she said.

    Marks & Spencer’s management knew Ms McDonald had no fashion experience when they hired her, Ms Hinton said.

    “You would have thought there would be the experience and support in the business to make up for her lack in this area,” Ms Hinton said.

    “But it seems not – which is even more worrying as these are described by Marks & Spencer as longstanding issues,” she added.

    Related Topics

    Original Article : HERE ; The Ultimate Survival Food: The Lost Ways

     

  • Are you frustrated that your expensive karoke player does not let you play.
  • Step by step details on everything you need to know about the fashion industry.
  • Control your life and unlock the secret of natural system in removing your stretch marks.
  • Online roulette is a computer game that distributes numbers evenly over a period of time.
  •